Privacy Policy

Drain Service and Plumbing Privacy Policy

This Privacy Policy explains how Drain Service and Plumbing ("we," "us," or "our") collects, uses, and protects the personal information of our customers and website users. By using our services or accessing our website, you consent to the collection and processing of your personal data as described in this policy.

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1. Information We Collect:
   We may collect the following types of personal information:

• Names

• Phone numbers

• Email addresses

• Addresses and Eircodes

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We collect this information through the following methods:

• Contact Us Form: When you submit a message through our Contact Us form on our website.

• Book Now Form: When you provide your details, including address and Eircode, through the Book Now form on our website.

• Facebook Leads Ads: When you interact with our Facebook Leads Ads and submit your information.

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1. Purpose of Collecting Personal Information:
   We collect personal information for the following purposes:

• To respond to your inquiries and provide customer support.

• To schedule and confirm appointments for our services.

• To provide our services at your location.

• To send you promotional offers, newsletters, and marketing communications related to our services.

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1. Storage and Security of Personal Information:
   We store and maintain your personal information, including addresses and Eircodes, on our website's secured servers. We implement appropriate security measures to protect your personal information from unauthorized access, use, or disclosure.

2. Retention of Personal Information:
   We retain your personal information, including addresses and Eircodes, for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

3. Sharing of Personal Information:
   We may share your personal information with trusted third parties in the following circumstances:

• Service Providers: We may engage third-party service providers to assist us in providing and improving our services (e.g., email marketing software).

• Legal Requirements: We may disclose your personal information to comply with applicable laws, regulations, or legal processes.

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1. User Rights:
   You have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.

• Correction: You can request corrections or updates to your personal information if it is inaccurate or incomplete.

• Deletion: You can request the deletion of your personal information, subject to any legal obligations we may have to retain certain data.

• Marketing Communications: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions provided in such communications.

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Contact Information:
If you have any questions or concerns regarding our privacy practices or wish to exercise your rights, please contact us using the following contact details:

Drain Service and Plumbing
Address: Ballybrack Road, Glencullen, Dublin, D18 V252
Email: info@drainageservice.ie
Phone: 085 816 7910

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​Last edit: 24/04/2024